TECHNICAL HELP

Email Help

How do I set up my email account in Outlook 98/2000?

How do I set up my email in Eudora?

How do I set up my email in Outlook Express?

What is the size limit of my email box?

How do I set up my email account in Outlook 98/2000?
To set up your Neighbourhood Cable email for use with the Microsoft Outlook Express configurations, follow these simple steps.


  1. Open Outlook
  2. Select Tools from the Menu Bar then choose Services.
  3. Click the Add button and select Internet Mail and click OK.
  4. Enter NCable Mail into the Mail Account input box.
  5. Enter your name as you'd like it to appear on emails you send.
  6. Enter your email address, which is your "username" @ncable.net.au.
  7. Click the Servers tab.
  8. Enter mail.ncable.net.au in the Incoming mail (POP3 or IMAP) server: text box and in the Outgoing mail (SMTP) server.
  9. Enter your full e-mail address in the POP account name (e.g. username@ncable.net.au)
  10. Enter your password and tick the Remember password box.
  11. Click the Connection tab.
  12. Select the "Connect using my local area network (LAN)" radio button and click the OK button.
  13. You will now be able to send and receive email.

Please note: Mildura customers change ncable.net.au TO ncable.com.au for your email address.
Please still use mail.ncable.net.au as your mail server address.
All customers should use their full e-mail address as their e-mail  account name or user name. E.g. username@ncable.net.au or username@ncable.com.au
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How do I set up my email in Eudora?
To set up your Neighbourhood Cable email for use with Eudora 5+, follow these simple steps.


  1. In Eudora, go to the Tools menu and select OPTIONS.
  2. In the Options window, you will see several icons on the left. Select GETTING STARTED.
  3. In the REAL NAME field, type your name the way you would like people to see it when they get email from you. For example, John Doe.
  4. In the RETURN ADDRESS field, enter your email address. For example: username@ncable.net.au
  5. In the MAIL SERVER (INCOMING) field, enter mail.ncable.net.au
  6. In the LOGIN NAME field enter your full e-mail address (e.g. username@ncable.net.au)
  7. In the SMTP SERVER (OUTGOING) field, enter mail.ncable.net.au
  8. There should be a check in the ALLOW AUTHENTICATION field. Leave the check there. If you do not see a check in the box, click on the box with your mouse until a check appears.
  9. Click OK. This completes the basic setup - you should now be able to send and receive email in Eudora.

Please note: Mildura customers change ncable.net.au TO ncable.com.au for your email address.
Please still use mail.ncable.net.au as your mail server address.
All customers should use their full e-mail address as their e-mail  account name or user name. E.g. username@ncable.net.au or username@ncable.com.au
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How do I set up my email in Outlook Express?
To set up your Neighbourhood Cable email for use with the Microsoft Outlook Express configurations, follow these simple steps.


  1. Open Outlook Express
  2. Select Tools from the Menu Bar then choose Accounts.
  3. Under the Mail tab, click the Add button and select Mail.
  4. Type in the name that you want others to see on your outgoing messages, click the Next button.
  5. Enter your email address, which is your "username" @ncable.net.au and click the Next button.
  6. Enter mail.ncable.net.au in the Incoming mail (POP3 or IMAP) server: text box and in the Outgoing mail (SMTP) server and click Next.
  7. Enter your full e-mail address in the POP account name (e.g. username@ncable.net.au)
  8. Enter your password and click the Next button.
  9. Enter a name for your email account into the Internet mail account name text box. The suggested name to use is NCable Mail and click Next.
  10. Select the "Connect using my local area network (LAN)" radio button and click the Next button.
  11. Click the Finish button in this field to save your new account settings.
  12. Close this window by pressing the Close button and you will now be able to send and receive email.

Please note: Mildura customers change ncable.net.au TO ncable.com.au for your email address.
Please still use mail.ncable.net.au as your mail server address.
All customers should use their full e-mail address as their e-mail  account name or user name. E.g. username@ncable.net.au or username@ncable.com.au
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What is the size limit of my email box?

Email guidelines and limits

The total size of your email mail box is 10MB. This means that our email server will hold 10MB of emails and attachments for you until you receive them on your computer.

When you receive email it will clear them from our server. Emails you send over our server can be a maximum of 2MB per email (including attachments). Email is designed mainly for text messages and small attachments. If you need to send a file larger than 2MB there are other alternatives. You can upload the file via FTP to your NCable personal webspace and have the recipient access it via your web space.

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